Frequently Asked Questions
Everything you need to know about shopping with Casyvo.
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 5 to 10 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Casyvo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery estimates for international orders will be calculated at checkout based on your destination.
How do I contact customer support?
You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing support@casyvo.com. We aim to respond to all inquiries within 24 hours.